House of Cables
Life and Work of a 21st Century Executive
Playing safe
(Photo by Thomas Hawk)

Playing safe

The mood at today's meeting was very somber. The last two weeks have been tough: first the machine failure and then the fire at our client's.

Jacqui McLaw is clearly worried. Despite the good relationship Cablinc has with the client, it's almost certain they will want to blame Cablinc for the fire. This week she will be in touch with all those at Cablinc who have worked at that client's site. She needs to know as much as possible about the work done, any incidents, etc. so that we are prepared.

Sam McCable, who is now also overall responsible for Quality, is tasking Mark Good, the Quality Director, with looking into these recent incidents to understand if we failed following any of our procedures.

For the Legal Teams is key to have quick and easy access to information. This can save precious time and large sums of money. Enterprise social tools can help. Attend Social Now Europe 2019 (Lisbon, Portugal - 6 & 7 June) to see how it can be done.

ACCESSING CRITICAL KNOWLEDGE
accident Jacqui McLaw quality Mark Good machine