
Who knows?
Last week I realised I need to prepare a communications plan for the opening of the new factory in Turkey.
I decided to pick Joan McChatty’s brains. Joan is my “predecessor”. Unfortunately, when she joined Cablinc all three factories were already running: she knows nothing about the communication plans implemented at the time of their opening.
We spent the whole afternoon searching for information on what was done, communication-wise, for the opening of the Portuguese and Slovak factories: what was done, the timing, what went wrong, what was successful, etc.
We found hardly anything. Our search led to one dead end after another: the person responsible for those communication plans has long left the company and nobody knows of any relevant documents are.
Joan McChatty suggested that I get in touch with Sam McCable. He’s been with the company from day one.
Improve organisational performance by making sure key learning points are properly stored and accessible. Attend Social Now 2022 to see how it can be done.
Social Now 2022: Enabling engaged, high-performing teams
Lisbon, Portugal – 19 & 20 May