Quality-wise
February 28, 2022Mark McGood is worried because some procedures which are part of Cablinc’s ISO 9001:2015 certification have failed
Tag: knowledge access
Untapped knowledge
February 15, 2022Phil McPlan, Louise McGeek and James McMann debate the reasons why junior engineers struggle to tap into the knowledge of the more senior colleagues
Chaos during the senior team meeting
February 11, 2022Phil McPlan blames last year’s results on the junior field engineers not being able to tap into the knowledge of the more senior ones