Listening to the crowd
February 9, 2024Peter Change wants to crowdsource ideas for improvement as part of the company’s digital transformation agenda
Tag: Louise McGeek
Untapped knowledge
January 19, 2024Phil McPlan, Louise McGeek and James McMann debate the reasons why junior engineers struggle to tap into the knowledge of the more senior colleagues
Chaos during the senior team meeting
January 16, 2024Phil McPlan blames last year’s results on the junior field engineers not being able to tap into the knowledge of the more senior ones