Waste of time

Waste of time

January 31, 2024 Off By Anne McLear

Today I worked from home. I spent the whole morning in back-to-back webcalls. These webcalls are even worse than all-around-the-table meetings. At least, in the office, we have the chance to stretch our legs between meetings when going from one room to the other!

During one of those webcalls, I got a message from Jon Wright, one of the people in my team. He had just received a call from an industry publication asking for additional information about the fire. They wanted it straight away.

I asked him to handle the request, knowing that he had access to all the media requests we already answered on the topic.

It turns out that Jon Wright searched his inbox, but did not think to go and search on our team collaboration space. Keen not to look foolish asking for assistance, he went ahead and answered the best he could.

Jon wasted a huge amount of time redoing the work, and, because of his lack of experience, he failed to effectively communicate some key ideas.

A waste of precious time and a missed opportunity to guarantee Cablinc a much more positive exposure.

Enterprise social tools can reduce duplication of work and errors. Attend Social Now to see how it can be done.

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